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Why Learning About Consumer Behavior Patterns is Critical in Marketing  

Identifying consumer behavior patterns is critical to understanding how to best market to them. Whether it is buying patterns, managing Facebook ads, brand choice, or even the COVID-19 crisis, the key is to understand your customers’ actions and patterns. By identifying these patterns, you can tailor your marketing efforts accordingly and retain existing customers. While buying habits are individualistic, consumer behavior patterns indicate groups. Here are a few ways to understand your consumers’ patterns: 

Importance of Understanding Consumer Behavior  

Taking into consideration how consumers make purchasing decisions, marketers can improve their product offerings. In addition to generating a competitive edge, studying consumer behavior can also help them develop new products. It will also help them better understand the types of people who are most likely to buy the products they sell. By studying how consumers make purchasing decisions, businesses can better tailor their marketing efforts to their target audiences. Here are some ways to gain insights into how consumers make purchasing decisions: 

Consumers like to belong to groups that indicate superior quality or status. They will do anything they can to feel like a member of an elite group. This means that understanding consumer behavior is essential to creating a successful business. By learning about how consumers make purchasing decisions, marketers can better upsell products or create unique experiences for each individual customer. Identifying what end-users purchase consistently is a valuable strategy for any business. 

Influence of Consumer Behavior  

Consumers often base their purchase decisions on certain individual traits. Among these are gender, age, income, marital status, and personality. Various types of research are conducted to uncover the factors that influence the purchasing decision of different groups. The results help marketers draw conclusions about different consumer groups, such as how people share information, what they value, and why they make certain decisions. Using this knowledge, marketers can tailor their marketing efforts to appeal to these groups. 

The most important aspect of consumer behavior is knowing why consumers make a particular decision. A wide range of factors can influence their purchasing decisions, from the time a product is available, to the reasons why a buyer makes a specific purchase. Even after a consumer begins to make a purchase, they can still change their mind and decide not to buy it. To understand these factors, marketers should pay attention to the entire purchasing process. 

Effect on Brand Choice  

A study has been conducted on the influence of price variations on brand choice. This study looked at the prices consumers compare when choosing between products. The authors hypothesized that consumers would make a choice based on the reference price, but the research has been criticized because it does not account for differences in household consumption. Nevertheless, there are several factors that influence brand choice. For instance, a consumer may have an adverse reaction to a price change if the product was cheaper than the reference price. 

Despite the fact that prices are the most important factor, consumers’ buying behavior is also determined by their economic status. People from different income levels tend to buy different products and seek different qualities. As such, high-end fashion stores are often targeted at higher-income consumers. Wal-Mart, on the other hand, sticks to its low-price positioning. In addition, lifestyle influences purchasing decisions as well. 

Influence of Consumer Behavior During the COVID-19 Crisis 

A number of surveys have tracked consumer sentiments during the COVID-19 pandemic, revealing a profound shift in consumer behavior. The importance of understanding new models will continue to rise in the post-COVID-19 environment, as the crisis has highlighted the disadvantage of trade dependencies for essential items. Moreover, the crisis has also exposed materialistic consumer culture, highlighting the need for a new definition of consumer behavior. 

This article examines consumer behavior during the COVID-19 crisis and lockdown period. Weaving through the maze of consumer behavior literature, we strengthen our arguments with rapid assessment reports of different consulting organizations. Finally, we add firsthand accounts from consumers and marketing professionals. We hypothesize that a paradigm shift is underway from consumer materialism to consumer spiritualism. To understand this phenomenon, we must consider the factors influencing consumer behavior during crises. 

Tara Copland

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